Privacy Policy

Who We Are

HyFe Technologies operates in India with offices in Bengaluru, Chennai, and Hosur. You can contact us at sales@hyfetech.com or +91-9677250842.

 

Scope

This policy covers information we process about website visitors, prospects, customers, and end users of solutions we build or manage for clients. For client-owned products or platforms, their own privacy policies may apply.

 

Information We Collect

• Information you provide: name, email address, phone number, company, requirement details, and any other information you submit via forms, email, WhatsApp, or phone.
• Automatic data: device and browser information, IP address, general location, pages viewed, and interactions (via server logs and standard analytics).
• Cookies and similar technologies: used to improve site functionality and measure performance. See “Cookies” below.
• Third-party sources: where permitted by law, we may receive business contact details from referrals, public sources, or partners.

How We Use Information

• Respond to enquiries, provide quotes, and deliver our services.
• Operate, maintain, and improve our website and offerings.
• Provide customer support and account administration.
• Send service messages and, with consent or as permitted by law, marketing communications (you can opt out at any time).
• Analyze usage to enhance quality, security, and performance.
• Comply with legal obligations and enforce our terms.

Legal Bases (EEA/UK)

Where the GDPR/UK GDPR applies, we rely on the following legal bases: (i) contract (to provide services you request); (ii) consent (for certain marketing/optional cookies); (iii) legitimate interests (to improve security and user experience); and (iv) legal obligation.

 

Your Rights

• India (DPDP Act 2023): rights to access, correct, and erase personal data, and to submit grievances.
• EEA/UK (GDPR): rights to access, rectify, erase, restrict, object, and data portability. You may also lodge a complaint with a supervisory authority.
• California (CCPA/CPRA): rights to know, delete, correct, and opt-out of certain data sharing. We do not knowingly sell personal information.

To exercise rights, contact sales@hyfetech.com. We may need to verify your identity.

Cookies and Similar Technologies

We use necessary cookies for site functionality and may use analytics cookies to understand performance. You can control cookies through your browser settings. Where required, we’ll request your consent for non-essential cookies.

Sharing and Disclosure

• Service providers: hosting, analytics, communication, and security vendors under appropriate safeguards.
• Legal and compliance: if required by law, regulation, or to protect rights and safety.
• Business transfers: in connection with mergers, acquisitions, or asset sales, subject to this Policy.

International Data Transfers

We may process information in and outside India. Where applicable, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

 

Data Retention

We retain personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Typical retention for enquiries and project records is up to 24 months after last interaction unless a longer period is required by law or ongoing contracts.

 

Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

 

Children’s Privacy

Our website and services are not directed to children under 13 (or relevant local age). We do not knowingly collect personal information from children.

 

Third-Party Links

Our site may include links to third-party websites and services. Their privacy practices are governed by their own policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.

 

Contact Us

Email: sales@hyfetech.com
Phone/WhatsApp: +91-9677250842
Addresses: Bengaluru • Chennai • Hosur

 

Grievance/Privacy Officer (India)

Grievance Officer: Privacy Officer
Email: sales@hyfetech.com
Working hours: Mon–Sat, 10:00–20:00 IST